Free trial, billing and cancelling
How the 3-day trial works, what happens after, and how to cancel.
THE TRIAL Your 3 free days start the moment you create your account, with no card and no payment details, and the download unlocks straight away. You get the full extension for 3 days. When they run out the panel stops working; nothing is charged and there is nothing to cancel. To keep going, subscribe for $5/mo.
CANCELLING Only applies once you're a paying subscriber: Account page → Cancel subscription → confirm. The confirmation shows the exact date your access ends; a short "why?" question is optional and never required. You keep full access until the end of the current billing period, get a confirmation email, and can resume with one click before then.
IF A PAYMENT FAILS The extension keeps working while the card is retried over about two weeks. Your Account page shows an "Update payment method" button. Use that rather than subscribing again.
PAYMENT & INVOICES Payments are processed by Lemon Squeezy (our merchant of record). They handle VAT/sales tax and send receipts to your email automatically.
REFUNDS The trial exists so you can test everything risk-free. If something goes wrong with billing after that, email support@bestsubtitle.com and we'll sort it out case by case.